FAQs / Help
Unfortunately, all tickets are non-refundable.
Once you’ve purchased a ticket, you’ll receive a confirmation email that will include a unique booking reference and barcode. We advise guests to print their confirmation email inclusive of the barcode and reference number or bring the email with them on their phone.
Please arrive within 30 minutes of the event start time. Check in at the main reception and you will be directed to the event location.
Yes, we have plenty of car parking spaces at the resort.
Yes, some of our events do have age restrictions. Please check the event details for more information.
Yes, the resort accommodates wheelchair access.
Yes, you can purchase a ticket on the day but this will depend on availability. We would highly recommend pre-booking your tickets as the events do sell out.
Yes, we have restrooms in the resort.
Email: events@themereresort.co.uk or Telephone: 01565 830155