Privacy Policy
The Mere Golf & Spa Resort Privacy Policy
INFORMATION COLLECTED
The Mere collects personal information from visitors to the website through the use of enquiry and reservation forms, signing up to receive email newsletters and every time you direct e-mail us your details. You may visit the site without signing up to our forms but our servers do collect the domain names of where you’re visiting from, and the browser as this allows us to monitor website engagement and analysis which in turn, helps us monitor and improve the content on the website. Personal information that is collected including email addresses, phone numbers and information such as names are voluntarily given by a visitor signing up for more information on our product. Your privacy is important to us and we confirm that we will never release your personal details to any third party for their mailing, or marketing purposes.
HOW WE USE YOUR INFORMATION
We may use you the information you provide for the following purposes via telephone and email:
To ensure the content on site is efficient and usable for the device that you are accessing it on.
To keep you updated with news and promotions that we believe you may be interested in.
To process your order, manage your account, personalise any future correspondence.
WHO HAS ACCESS TO YOUR INFORMATION?
All personal information that is retained by The Mere Golf Resort & Spa is not sold, transferred or disclosed outside the company, or to any third party, except if we need to comply with any legal obligation. When using our secure online booking system, the purchase is processed by a third-party company who specialise in the secure online capture of debit and credit cards transactions.
COOKIES
Cookies are used on websites that are sent by an organisation to your computer and stored on your hard drive to allow the website to recognise when you visit. This can help improve the website experience to the user, and collect information about your behavioural patterns. If you want to know when cookies are being used, you can notify your browser to alert you.
OTHER WEBSITES
This site may contain links to other sites of all third parties. We are not responsible for the content or privacy practices of those other sites. We may revise this Privacy Policy from time to time. You are responsible for checking this policy when you visit our site to review the current policy. If you do not agree with the policy, you should cease use of the website immediately. With regards to information sharing with our third party agencies we will not accept any responsibility if their security, data protection systems are breached.
GENERAL DATA PROTECTION REGULATION (GDPR)
The General Data Protection Regulation (GDPR) is a piece of EU legislation that will come into force on the 25th May 2018. It will be introduced to give individuals more control over their personal data and how it is stored. It is important that we have your permission to store a record of your personal data so that we can continue to share our new and exclusive offers with you. Across the website and on all of the data capture forms, we provide our website visitors with the option to sign up to receive our marketing data. If you opt in, your information will be used to manage your account, personalise future correspondence and notify you of news and promotions of other services we provide.
CHANGES TO THE PRIVACY POLICY
The Mere may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the site. We advise you to review this privacy policy periodically for any changes.
CONTACT US
If you have any questions about our privacy policy, please contact us on 01565 830 155.
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to The Mere Golf & Spa Resort. References to "our Website" or "the Website" are to themereresort.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
The Mere Golf & Spa Resort
The Mere Golf & Spa Resort
WA16 6LJ
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Stripe (Checkout)
